FREQUENTLY ASKED QUESTIONS
Do the tents have power?
All tents have 2 power outlets and 2 USB chargers. Because the retreat is run solely on solar power we ask that you are mindful of the equipment you are using and/or charging.
Are the tents heated /air-conditioned?
The tents do not have any specialised cooling systems however we do provide a heater in each tent for the colder months along with thick doonas, extra blankets and hot water bottles for your comfort. During the Summertime, the tents are surprisingly cool and have floor to ceiling windows throughout to catch the breeze.
Do I need to bring my own towels and sheets?
All bed linen, bathroom towels, and sheets are included in your stay at Challenge Chaser Retreat. We do recommend you bring your own towel for the pool or spa.
What do I need to bring during my stay at Challenge Chaser Retreat?
Once you have booked in at the Retreat, we will send you an online information pack outlining everything you will need to bring for your stay. The information pack is quite detailed and should answer most if not all of your questions.
Is there a mobile reception and internet service?
Due to our remote location, there is no mobile reception at the retreat. Although we do have limited internet access, we try to encourage low technology usage.
Do you serve alcohol at the retreat?
Challenge Chaser Retreat does not hold a license to sell or serve alcohol however gets are welcome to bring their own drinks and consume them at their leisure. Feel free to bring a bottle of wine to your dinner table or have a drink on your private deck. We do have wine glasses on-site and provide small eski's in each tent where you can keep your drinks cool.
Can I cook my own food at the retreat?
Why would you want to cook your own food when the retreat provides a scrumptious breakfast and two-course dinner? Guests are welcome to bring along their own food for lunch however there is limited storage space in our refrigerator. There is a BBQ on site down by the pool at the outdoor dining deck and guests are welcome to use our plates, knives etc.
Can I eat in my tent?
There is strictly no eating in the tents to prevent our local wildlife from visiting. Guests are, however, more than welcome to eat and drink on their private balconies or around the retreat.
I have dietary requirements!
Please complete the dietary requirements section on your booking form and feel free to contact the retreat should you have any questions or concerns. We can cater to most needs. We will also check with you before you come and stay.
Are you on town water?
All water at Challenge Chaser Retreat is fresh untreated rainwater. We have our water quality tested on a regular basis to ensure its purity and to comply with Australian water safety standards.
What type of food can I expect to eat at the Retreat?
Challenge Chaser Retreat prepares all meals fresh daily. Our food is simple, healthy, nutritious and tastes great. If you have specific dietary requirements, then let us know when you make your booking. See our cuisine menu for more information.
Can I get to the retreat without a car?
Due to the Retreat’s remote location, there is no public transport option available. We can arrange a pick-up/drop off service to train stations at Newcastle and Gloucester for an additional fee if required. Please contact the retreat to discuss this option.
Other important information - There is strictly no smoking on the premises at any time.